The rise of artificial intelligence (AI) has taken the job market by storm in recent years. Many people are worried that the AI fueled robotic / software automation booms will replace their jobs and take away their livelihoods, but this is not necessarily true. While AI poses a threat to some traditional occupations, others seem safe for the foreseeable future.
In this blog post, we will look at the role of AI in various industries and discuss the implications for human workers in those industries.
The results in this post stem from Michael Osborne and Carl Frey’s calculations. The Oxford University academics evaluated how susceptible different jobs are to the risk of automation, given current and future automation trends. The study accounted for nine factors, including:
Social perceptiveness
Negotiation
Persuasion
Assisting and caring for others
Originality
Fine arts
Finger dexterity
Manual dexterity
The need to work in a cramped workspace.
17 Jobs AI Will Replace Soon
The occupations most vulnerable to professional service automation are as follows:
Customer Service Executives
Robotic process automation tools are a skill investment that will deliver returns in many jobs, including customer service. The algorithms are already capable of customer management, answering the most commonly asked questions. They can work 24/7 without ever getting tired or needing a break.
Human interaction is crucial to customer management. As such, robots acting as customer service representatives are not entirely replacing customer service executives but instead augmenting them. Older generations may still prefer speaking to a live human representative, but younger generations are much more comfortable interacting with chatbots and other robotic assistants.
Bookkeeping And Data Entry
The organizational skills and repetitive tasks involved in bookkeeping and data entry are increasingly being taken over by machines. Many business processes can now be automated, and the information captured and stored by these machines is often more accurate than that entered by humans.
The bookkeeping and data entry learning process is generally quick and requires no special training. Additionally, robots can complete tasks in less time than humans, which minimizes the cost of labor for vendor and customer management.
Receptionists
Another area where human interaction is becoming less necessary is reception. Automated voice recognition systems can receive calls, screen them, and redirect them to the appropriate department or representative if necessary. AI is enhancing these organizational skills and customer management abilities. Soon, if not already, AI will answer customer support questions as customer service representatives.
Proofreading
Robotic process automation has long been applied to proofreading documents and correcting grammar, syntax, and spelling errors. Tools like Grammarly are becoming a skill investment for many, as they help automate common grammar corrections and reduce the time required for human proofreaders. While humans still hold the positions of editors, proofreaders can be replaced by AI in many cases.
It is important to note that a human still needs to make the final decision about whether or not an error should be corrected.
Manufacturing
The repetitive tasks in the manufacturing industry are well suited for process automation. Manufacturing jobs include a lot of machinery operation, maintenance, and quality control. These tasks are easily automated, and AI can be integrated into the manufacturing process to improve efficiency.
While autonomous robots cannot entirely replace humans in the manufacturing industry, their skills have eliminated many of the more tedious parts of manufacturing.
Pharmaceutical Drug Designing
While a robot psychiatrist may still be a few years away, AI is already being used in the pharmaceutical industry to help develop drugs for conditions like depression, schizophrenia, and autism. The algorithms can analyze large amounts of data from clinical trials more quickly than human researchers can.
A robot psychiatrist might soon improve the production process by analyzing patient data and developing new treatment options. This would allow pharmaceutical companies to produce drugs more efficiently while also improving the efficacy of these treatments.
The business processes associated with retail services include customer support questions by customer service representatives. As mentioned above, many types of robots / machines / software can help reach these business goals by becoming customer service representatives, freeing humans to focus on other tasks.
Intelligence on employment trends, customer needs, and market changes is also becoming increasingly important for retailers. AI tools can help analyze this data more quickly than humans can, so it is no surprise that many retailers are investing in them to help improve their business practices.
Customer interactions are among the spectrum of operations of a courier service. AI can help automate order processing and delivery statuses, improving customer experiences. It allows the courier service to process orders more quickly and delivers them on time.
But the business applications don’t stop there. AI-enabled robots and software can also speed up the delivery process by operating autonomously in warehouses, eliminating the need for human labor. In the near future, skill investment in robotics may help courier services significantly improve the speed and efficiency of their operations.
Soldiers
The future battlefields and military operations are increasingly becoming automated. Future battlefields will contain highly autonomous robots and drones, carrying out many more dangerous military operations like reconnaissance.
The security robot is another operational aspect developed by the US Military, which can be essentially programmed to detect and respond to threats.
Autonomous vehicles are on their way to revolutionizing traditional business challenges in the transport industry. As self-driving cars are brought into the public domain, taxi and bus drivers will soon face competition from AI-enabled vehicles that can drive more safely and accurately than humans.
While they may not offer the same customer interactions as their human counterparts, these autonomous vehicles can still provide safe and efficient transportation services in the future. Lower wait times and improved safety is likely to be a major benefit of self-driving cars.
Market Research Analysts
Another skill investment for business applications is market research. Depending on a company’s business goals, AI-fueled market research can help to improve marketing strategies, project portfolio management, and project success rates.
Research analysts are already using AI tools to collect and analyze data from various sources, including social media and online forums. This allows them to gain valuable insights into customer needs more quickly than traditional methods.
One of the most critical operations for the security robot is in the private security department. You can effectively program a security robot to patrol a location and respond to threats. As such, the security robot’s operation aspect can be especially useful for businesses looking at ways to increase security measures while also cutting costs.
Medical professionals are industry experts, so you may find it difficult to imagine the types of robots developed to help in medical facilities. However, the development of AI tools is already assisting radiologists in making more accurate diagnoses, identifying important markers during treatment plans, and improving the quality of healthcare services.
Sterile measures are essential in healthcare facilities, so many medical robots can operate autonomously without the risk of contaminating a facility. In addition, these sterile measures can be employed to operate in other areas of medicine such as surgery, pharmacology, and pharmacy services.
AI-enabled robots can operate more safely and quickly, which allows them to help reduce the risk of accidents on a job site. Autonomous robots are great at non-cognitive and reasoning skills – like construction. Additionally, they are better at carrying out repetitive tasks without getting tired or distracted, which means they can work for longer hours than humans and complete jobs faster in some cases.
Truck Drivers
The robotic process automation for truck drivers is increasing at an exponential rate. Truck drivers will likely face stiff competition from AI-enabled robots soon. The technology field has already developed driverless trucks that are more efficient, reliable, and cost-effective than human drivers.
Professional service automation includes:
Automated check-in systems.
Scheduling tools.
Route optimization software can work with GPS to find the most efficient truck route.
Teachers
Teachers are often viewed as the epitome of leadership skills. Their emotional intelligence and human skills might be hard for robots to replicate. However, some types of robots already exist that can provide children with personalized, interactive learning experiences.
These types of robots can help engage students in their education and provide teachers with real-time feedback on how well their students are learning.
With Samsung Bot Chef, artificial intelligence (AI) fueled robotics identifies and understands behaviors to become a better robotic assistant / Chef and companion, managing whatever is thrown its way.
The future workforce will see different types of robots overtake human workers. Here are a few examples:
Editors
Editors are known for their sense of understanding and emotional intelligence. They spend countless hours reviewing text for grammar, structure, and tone. However, AI-powered editing tools are becoming increasingly sophisticated. These tools can quickly identify errors in writing and suggest improvements that human editors might miss.
The business challenges these tools address make them essential for companies that must produce high-quality content on a tight schedule. However, a human is currently still required to review the final copy and make any necessary changes.
Event Planners
Event planning qualities require strategic thinking, attention to detail, and strong organizational skills. AI software can automate several event planning tasks, such as analyzing data on past attendee behavior to optimize event scheduling and marketing. Event planning software can also organize relevant vendors, coordinate catering and venue arrangements, and handle other logistical tasks.
Humans are still needed to determine the messaging and overall goal of an event, but AI technology can take care of many other aspects of the planning process.
Artists
For a long time, we thought only the human brain had the emotional intelligence to spend countless hours in the studio and produce masterpieces. However, the introduction of technology has changed this. AI-powered art generation tools can replicate realistic paintings, sculptures, and other works of art with a high degree of accuracy.
While these tools may not be able to replace human artists yet, they are quickly catching up and will likely continue to do so in the coming years.
Lawyers are industry experts that require strategic thinking and emotional intelligence. AI might not be able to bend the rules of the law, but it can automate many mundane tasks that lawyers spend most of their time on. AI-enabled robots can assist in professional service automation, quickly analyzing millions of documents for relevant information and researching existing legal precedents.
Architects
Although architects are also industry experts, they conduct critical operations where human errors can be very costly. AI-enabled robots can analyze complex data sets, such as structural loads, temperature analysis, and material stress patterns. This information can be used to create precise designs that are more reliable and cost-effective than human architects.
Industry experts are still unsure about when marketing will be fully automated. The emotional intelligence, cognitive thinking, and myriad of leadership skills required to succeed in marketing are hard for robots to replicate. However, AI is already playing a key role in helping marketers analyze consumer data to better target and engage their audiences.
Urban Designers
Robotic process automation and similar advanced technology give urban designers more time to focus on big-picture issues. Think about population control and transportation planning. The production process of urban design, from construction to maintenance and repair, is becoming faster, more efficient, and less expensive.
In fact, many cities are already using AI-enabled robots to improve operations and reduce costs in traffic management and public services.
Scientists
Scientists have great minds ripe for critical thinking. Thanks to neural networks modeled after the human brain, we could soon see AI-powered robots taking on many of the tasks currently conducted by scientists. Research and development, data analysis, lab automation—it’s all becoming more advanced due to the capabilities of AI.
Using different types of machine learning, like unsupervised learning and reinforcement learning principles, AI might solve many complex problems humans have struggled with for years.
Writers
Although there have been substantial advancements in the field of Natural Language Processing (NLP), many writers are still skeptical about the role of AI in the field. The business applications of this professional service automation are clear: AI can analyze vast amounts of data to create personalized marketing, content generation, and e-commerce strategies.
With the launch of CHATGPT from OpenAI and the progress made in NLP, AI based writing will drastically improve. In a couple of years and refinements to the CHATGPT it will become very difficult to differentiate human and AI content. Here is an example with Mark Twain –
CHATGPT – Source – OpenAI
Software Developers
Finally, technological advancements have also made it possible for AI to become a key player in software development. Compared to mechanical tasks, developing complicated software requires critical thinking, problem-solving skills, and creativity. The dependency on technology in this field makes it ideal for future automation by AI.
Development teams will reach business goals faster and with fewer iteration cycles as AI automates the testing and deployment of software.
Here is a sample of AI can augment software engineers currently. With the launch of improved CHATGPT and NLP models this will continue to improve drastically.
The future workforce and job market are rapidly changing as AI continues to disrupt various industries. Future automation will address business challenges previously too complex, costly, or time-consuming for humans to solve. While some jobs may disappear entirely, others will be transformed by new technologies and advanced automation.
Introduction
The rise of artificial intelligence (AI) has taken the job market by storm in recent years. Many people are worried that the AI fueled robotic / software automation booms will replace their jobs and take away their livelihoods, but this is not necessarily true. While AI poses a threat to some traditional occupations, others seem safe for the foreseeable future.
In this blog post, we will look at the role of AI in various industries and discuss the implications for human workers in those industries.
Table of contents
Methodology
The results in this post stem from Michael Osborne and Carl Frey’s calculations. The Oxford University academics evaluated how susceptible different jobs are to the risk of automation, given current and future automation trends. The study accounted for nine factors, including:
17 Jobs AI Will Replace Soon
The occupations most vulnerable to professional service automation are as follows:
Customer Service Executives
Robotic process automation tools are a skill investment that will deliver returns in many jobs, including customer service. The algorithms are already capable of customer management, answering the most commonly asked questions. They can work 24/7 without ever getting tired or needing a break.
Human interaction is crucial to customer management. As such, robots acting as customer service representatives are not entirely replacing customer service executives but instead augmenting them. Older generations may still prefer speaking to a live human representative, but younger generations are much more comfortable interacting with chatbots and other robotic assistants.
Bookkeeping And Data Entry
The organizational skills and repetitive tasks involved in bookkeeping and data entry are increasingly being taken over by machines. Many business processes can now be automated, and the information captured and stored by these machines is often more accurate than that entered by humans.
The bookkeeping and data entry learning process is generally quick and requires no special training. Additionally, robots can complete tasks in less time than humans, which minimizes the cost of labor for vendor and customer management.
Receptionists
Another area where human interaction is becoming less necessary is reception. Automated voice recognition systems can receive calls, screen them, and redirect them to the appropriate department or representative if necessary. AI is enhancing these organizational skills and customer management abilities. Soon, if not already, AI will answer customer support questions as customer service representatives.
Proofreading
Robotic process automation has long been applied to proofreading documents and correcting grammar, syntax, and spelling errors. Tools like Grammarly are becoming a skill investment for many, as they help automate common grammar corrections and reduce the time required for human proofreaders. While humans still hold the positions of editors, proofreaders can be replaced by AI in many cases.
It is important to note that a human still needs to make the final decision about whether or not an error should be corrected.
Manufacturing
The repetitive tasks in the manufacturing industry are well suited for process automation. Manufacturing jobs include a lot of machinery operation, maintenance, and quality control. These tasks are easily automated, and AI can be integrated into the manufacturing process to improve efficiency.
While autonomous robots cannot entirely replace humans in the manufacturing industry, their skills have eliminated many of the more tedious parts of manufacturing.
Pharmaceutical Drug Designing
While a robot psychiatrist may still be a few years away, AI is already being used in the pharmaceutical industry to help develop drugs for conditions like depression, schizophrenia, and autism. The algorithms can analyze large amounts of data from clinical trials more quickly than human researchers can.
A robot psychiatrist might soon improve the production process by analyzing patient data and developing new treatment options. This would allow pharmaceutical companies to produce drugs more efficiently while also improving the efficacy of these treatments.
Also Read: First AI designed drug in human trials.
Retail Services
The business processes associated with retail services include customer support questions by customer service representatives. As mentioned above, many types of robots / machines / software can help reach these business goals by becoming customer service representatives, freeing humans to focus on other tasks.
Intelligence on employment trends, customer needs, and market changes is also becoming increasingly important for retailers. AI tools can help analyze this data more quickly than humans can, so it is no surprise that many retailers are investing in them to help improve their business practices.
Courier Services
Customer interactions are among the spectrum of operations of a courier service. AI can help automate order processing and delivery statuses, improving customer experiences. It allows the courier service to process orders more quickly and delivers them on time.
But the business applications don’t stop there. AI-enabled robots and software can also speed up the delivery process by operating autonomously in warehouses, eliminating the need for human labor. In the near future, skill investment in robotics may help courier services significantly improve the speed and efficiency of their operations.
Soldiers
The future battlefields and military operations are increasingly becoming automated. Future battlefields will contain highly autonomous robots and drones, carrying out many more dangerous military operations like reconnaissance.
The security robot is another operational aspect developed by the US Military, which can be essentially programmed to detect and respond to threats.
Taxi and bus drivers
Autonomous vehicles are on their way to revolutionizing traditional business challenges in the transport industry. As self-driving cars are brought into the public domain, taxi and bus drivers will soon face competition from AI-enabled vehicles that can drive more safely and accurately than humans.
While they may not offer the same customer interactions as their human counterparts, these autonomous vehicles can still provide safe and efficient transportation services in the future. Lower wait times and improved safety is likely to be a major benefit of self-driving cars.
Market Research Analysts
Another skill investment for business applications is market research. Depending on a company’s business goals, AI-fueled market research can help to improve marketing strategies, project portfolio management, and project success rates.
Research analysts are already using AI tools to collect and analyze data from various sources, including social media and online forums. This allows them to gain valuable insights into customer needs more quickly than traditional methods.
Also Read: Why AI is the Next High Paying Skill to Learn
Security guards
One of the most critical operations for the security robot is in the private security department. You can effectively program a security robot to patrol a location and respond to threats. As such, the security robot’s operation aspect can be especially useful for businesses looking at ways to increase security measures while also cutting costs.
Also Read: How Can AI Help Us Optimize Physical Security
Radiologists
Medical professionals are industry experts, so you may find it difficult to imagine the types of robots developed to help in medical facilities. However, the development of AI tools is already assisting radiologists in making more accurate diagnoses, identifying important markers during treatment plans, and improving the quality of healthcare services.
Sterile measures are essential in healthcare facilities, so many medical robots can operate autonomously without the risk of contaminating a facility. In addition, these sterile measures can be employed to operate in other areas of medicine such as surgery, pharmacology, and pharmacy services.
Construction Workers
AI-enabled robots can operate more safely and quickly, which allows them to help reduce the risk of accidents on a job site. Autonomous robots are great at non-cognitive and reasoning skills – like construction. Additionally, they are better at carrying out repetitive tasks without getting tired or distracted, which means they can work for longer hours than humans and complete jobs faster in some cases.
Truck Drivers
The robotic process automation for truck drivers is increasing at an exponential rate. Truck drivers will likely face stiff competition from AI-enabled robots soon. The technology field has already developed driverless trucks that are more efficient, reliable, and cost-effective than human drivers.
Professional service automation includes:
Teachers
Teachers are often viewed as the epitome of leadership skills. Their emotional intelligence and human skills might be hard for robots to replicate. However, some types of robots already exist that can provide children with personalized, interactive learning experiences.
These types of robots can help engage students in their education and provide teachers with real-time feedback on how well their students are learning.
Also Read: Will AI Replace Teachers?
Chefs
With Samsung Bot Chef, artificial intelligence (AI) fueled robotics identifies and understands behaviors to become a better robotic assistant / Chef and companion, managing whatever is thrown its way.
10 Jobs AI Will Replace In The Future
The future workforce will see different types of robots overtake human workers. Here are a few examples:
Editors
Editors are known for their sense of understanding and emotional intelligence. They spend countless hours reviewing text for grammar, structure, and tone. However, AI-powered editing tools are becoming increasingly sophisticated. These tools can quickly identify errors in writing and suggest improvements that human editors might miss.
The business challenges these tools address make them essential for companies that must produce high-quality content on a tight schedule. However, a human is currently still required to review the final copy and make any necessary changes.
Event Planners
Event planning qualities require strategic thinking, attention to detail, and strong organizational skills. AI software can automate several event planning tasks, such as analyzing data on past attendee behavior to optimize event scheduling and marketing. Event planning software can also organize relevant vendors, coordinate catering and venue arrangements, and handle other logistical tasks.
Humans are still needed to determine the messaging and overall goal of an event, but AI technology can take care of many other aspects of the planning process.
Artists
For a long time, we thought only the human brain had the emotional intelligence to spend countless hours in the studio and produce masterpieces. However, the introduction of technology has changed this. AI-powered art generation tools can replicate realistic paintings, sculptures, and other works of art with a high degree of accuracy.
While these tools may not be able to replace human artists yet, they are quickly catching up and will likely continue to do so in the coming years.
Lawyers
Lawyers are industry experts that require strategic thinking and emotional intelligence. AI might not be able to bend the rules of the law, but it can automate many mundane tasks that lawyers spend most of their time on. AI-enabled robots can assist in professional service automation, quickly analyzing millions of documents for relevant information and researching existing legal precedents.
Architects
Although architects are also industry experts, they conduct critical operations where human errors can be very costly. AI-enabled robots can analyze complex data sets, such as structural loads, temperature analysis, and material stress patterns. This information can be used to create precise designs that are more reliable and cost-effective than human architects.
Also Read: AI vs Architect
Marketing Managers
Industry experts are still unsure about when marketing will be fully automated. The emotional intelligence, cognitive thinking, and myriad of leadership skills required to succeed in marketing are hard for robots to replicate. However, AI is already playing a key role in helping marketers analyze consumer data to better target and engage their audiences.
Urban Designers
Robotic process automation and similar advanced technology give urban designers more time to focus on big-picture issues. Think about population control and transportation planning. The production process of urban design, from construction to maintenance and repair, is becoming faster, more efficient, and less expensive.
In fact, many cities are already using AI-enabled robots to improve operations and reduce costs in traffic management and public services.
Scientists
Scientists have great minds ripe for critical thinking. Thanks to neural networks modeled after the human brain, we could soon see AI-powered robots taking on many of the tasks currently conducted by scientists. Research and development, data analysis, lab automation—it’s all becoming more advanced due to the capabilities of AI.
Using different types of machine learning, like unsupervised learning and reinforcement learning principles, AI might solve many complex problems humans have struggled with for years.
Writers
Although there have been substantial advancements in the field of Natural Language Processing (NLP), many writers are still skeptical about the role of AI in the field. The business applications of this professional service automation are clear: AI can analyze vast amounts of data to create personalized marketing, content generation, and e-commerce strategies.
With the launch of CHATGPT from OpenAI and the progress made in NLP, AI based writing will drastically improve. In a couple of years and refinements to the CHATGPT it will become very difficult to differentiate human and AI content. Here is an example with Mark Twain –
Software Developers
Finally, technological advancements have also made it possible for AI to become a key player in software development. Compared to mechanical tasks, developing complicated software requires critical thinking, problem-solving skills, and creativity. The dependency on technology in this field makes it ideal for future automation by AI.
Development teams will reach business goals faster and with fewer iteration cycles as AI automates the testing and deployment of software.
Here is a sample of AI can augment software engineers currently. With the launch of improved CHATGPT and NLP models this will continue to improve drastically.
Also Read: How has Artificial Intelligence Impacted Software Development?
Conclusion
The future workforce and job market are rapidly changing as AI continues to disrupt various industries. Future automation will address business challenges previously too complex, costly, or time-consuming for humans to solve. While some jobs may disappear entirely, others will be transformed by new technologies and advanced automation.
Also Read: Could AI Replace Humans?
References
CNN. “Amazon Is Using AI in Almost Everything It Does.” YouTube, Video, 5 Oct. 2018, https://youtu.be/2DtyjC0UxTw. Accessed 14 Feb. 2023.
OpenAI. “ChatGPT: Optimizing Language Models for Dialogue.” OpenAI, 30 Nov. 2022, https://openai.com/blog/chatgpt/. Accessed 14 Feb. 2023.
Vox. “The Text-to-Image Revolution, Explained.” YouTube, Video, 1 June 2022, https://youtu.be/SVcsDDABEkM. Accessed 14 Feb. 2023.
Engadget. “Samsung Bot Chef First Look at CES 2020.” YouTube, Video, 7 Jan. 2020, https://youtu.be/joo3ikFS0j0. Accessed 14 Feb. 2023.
News, VICE. “This AI Is Beating Doctors At Their Own Game.” YouTube, Video, 13 Dec. 2018, https://www.youtube.com/watch?v=xDgkmXAsvL8. Accessed 14 Feb. 2023.
News, DW. “How AI Is Driving a Future of Autonomous Warfare.” YouTube, Video, 25 June 2021, https://youtu.be/NpwHszy7bMk. Accessed 14 Feb. 2023.
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