Introduction: The Impact of AI on Workspaces.
For years, Artificial Intelligence (AI) was an idea adapted into science fiction movies. But that’s not the case anymore. The advancement of technology over the years has made the impact of AI on workspaces a reality. Today, it’s an integral part of organizations and the way we work.
AI can improve several processes in modern organizations. From workplace productivity to cybersecurity. It betters business processes and everything else that makes humans ineffective today. With that said, let’s dive in and see the impact of AI on workspaces.
Table of contents
- Introduction: The Impact of AI on Workspaces.
- Responsive Buildings
- Robotic Process Automation and Help Desk
- Predictive Maintenance
- Impact on Sustainability
- Personalized Workspaces
- AI Applications and the Impact on Workspaces
- Conclusion: The Impact of AI on Workspaces.
Artificial intelligence can automate buildings and make them responsive, adaptive, agile, and smart. The reality today is that buildings are still ineffective, and here are the reasons why:
- A building may run 24/7, but people do not.
- Buildings that support critical processes must run in a completely error-free manner. But the more critical the operation the building hosts, the more the errors.
- Humans handle most actions in a building, meaning it’s more expensive compared to machine-handled tasks.
The adaptation of AI can solve most of these problems. AI can automate the building to run at all hours. It can provide centralized control of the building operations. From lighting to heating to air-conditioner management. Other building processes AI can handle include:
- Monitoring of noise level.
- Informing building occupants of noise-free areas.
- Managing the flow of water and waste.
With the help of enough sensors and a sensible approach to data utilization. All this and much more is possible.
Smart buildings and artificial intelligence can help to streamline, innovate and optimize the operations of buildings. They also allow building managers to improve structural reliability and cut environmental impacts.
Also Read: Artificial Intelligence and Architecture
Robotic Process Automation and Help Desk
Robotic Process Automation (RPA) is a software designed to mimic human actions. It carries out repetitive mundane activities more accurately and without tiring.
RPA software uses fundamental robotic capabilities. It features artificial intelligence, natural language processing capabilities, and machine language (ML). But AI is the most important of these capabilities.
The emergency of RPA has created scalability and cost-saving advantages that appeal to most businesses. But its full potential is visible in help desk contact centers where it’s a solution to technology, process, and service challenges.
Adoption of RPA on help desk processes is valuable in many ways. It ensures optimal customer satisfaction, improves operation profitability, and increases employee efficiency.
Predictive maintenance is the use of large volumes of data to expect and address potential problems. Problems that often leads to a breakdown in services, systems, and operations. One company that has successfully adopted predictive maintenance tools is Rolls Royce.
The company places sensors in their engines, which collects huge volumes of real-time data. The data comes from every engine component, and it’s sent to Rolls Royce headquarters in Derby. As a result, they can identify any fault in the engine and have the needed spare part ready for collection.
Implementing predictive maintenance service is not cheap. But it’s wise for organizations to adopt it. It enables them to maintain vital assets for as long as possible, ensuring that systems remain operational.
Also, adopting predictive maintenance will allow organizations to take advantage of existing data. And stay ahead of potential disruption, breakdowns, and address them proactively rather than reacting to issues as they occur.
Impact on Sustainability
AI can have a significant carbon footprint. It’s system-intensive, meaning they compute vast amounts of data. As such, increasing the need for servers and the dependence on energy to cool data centers. The adoption of AI by various organizations will increase the company’s energy needs.
Different AI models produce different levels of carbon footprint. Natural Language Processing (NLP) AI yields carbon dioxide, which is about 5 times the lifetime emission of a car. So, organizations need to test the carbon footprint of the type of AI they adopt.
AI can also have a positive impact on environmental sustainability in various industries. For instance, AI can reduce errors in an organization. Humans are prone to error, especially when conducting manual tasks. When an error occurs, that task has to be re-done and reviewed again. The solution to this problem lies more in energy use. Artificial intelligence can be a factor in reducing human error at the workplace.
Today workplaces are not what they used to be a century ago. Rather than cube farms and endless amounts of vacant office spaces. We have technologically-driven co-working spaces that promote innovation.
Technology advancement is the major contributor to all the workplace changes we are observing today. It has helped organizations create workspaces where employees can carry out tasks easily. While adopting amenities of home and leisure at work.
Companies today desire buildings that come with smart offices, and so smart offices are popping up everywhere in response to the demand and potential. Some characteristics of smart offices include the latest AI-rich features, smart devices, and virtual tools.
A key factor to the success of smart offices is the integration of both AI and human intelligence. AI analytics and machine learning can help in the collection of a variety of employee data by companies. Including work styles, behaviors, and schedules. Hence, employers can make strategic decisions for optimum workspace utilization.
Integrated Workplace Management System solutions (IWMS) and AI will help companies apply data insights from predictive analysis and machine learning into their workspace plan and design. AI-enhanced IWMS systems can also allow organizations to monitor employee satisfaction. Thus, resulting in improved corporate performance.
AI Applications and the Impact on Workspaces
Artificial Intelligence (AI) has been progressively altering the landscape of contemporary workspaces. From automating routine tasks to enhancing decision-making processes, AI applications are promoting efficiency, productivity, and engagement in work environments. A variety of AI-driven tools and solutions are now common features in offices and remote work settings, and they are profoundly shaping how work is conducted.
AI in Task Automation
One of the most prominent roles of AI in workplaces is task automation. AI-driven bots and software are capable of executing repetitive tasks, such as data entry, appointment scheduling, and responding to standard queries, freeing up human workers to focus on more complex, creative, or strategic tasks. This not only increases overall productivity but also reduces the potential for human error in these routine operations.
AI in Decision-Making and Predictive Analytics
AI is also enhancing decision-making processes within workspaces. AI-powered analytics tools can process vast amounts of data to provide actionable insights and predictive analyses. These tools aid in everything from strategic planning, project management, to resource allocation. They can identify patterns and trends that might be overlooked by human analysts, ensuring that decisions are well-informed and data-driven.
AI in Human Resource Management
AI’s impact on human resource management is noteworthy. AI-powered recruitment tools can streamline the hiring process, sifting through large numbers of applications to identify the most suitable candidates based on predefined criteria. In addition, AI solutions can assist in monitoring employee engagement, productivity, and wellbeing, allowing companies to proactively address issues and improve the overall workplace environment.
AI in Virtual Collaboration and Communication
With the rise of remote work, AI has proven invaluable in facilitating effective virtual collaboration and communication. AI-driven platforms and tools can transcribe and translate in real-time during virtual meetings, making communication more accessible and inclusive. Moreover, AI-powered project management tools can track the progress of various tasks, facilitate resource allocation, and enhance collaboration among dispersed teams.
AI in Cybersecurity
Cybersecurity is another critical area where AI applications are having a significant impact. AI-driven security systems can detect suspicious activities, identify potential threats, and respond swiftly to security breaches. This proactive approach to security is crucial in protecting sensitive information and maintaining the integrity of IT infrastructure.
Conclusion: The Impact of AI on Workspaces.
AI continues to make great leaps in the world of corporate office workspace design. However, without added human touch, there’s still a potential margin of error. Every piece of technology needs an expert who understands its working and what to do if an issue arises.
AI adoption in workplaces comes with many benefits. But it’s also expensive and might need human touch at some point. If a company wants to create an environment that will attract and keep the best employees. They should adopt a tech-savvy approach to workspaces.
Coetzee, Melinde. Thriving in Digital Workspaces: Emerging Issues for Research and Practice. Springer Nature, 2019.